1. All reservation requests are subject to availability at the time of booking.

  2. The currencies of rates quoted have been specified and validity is been specified on individual packages. However, in the event of unforeseen circumstances, which is over and beyond our control such as increase in transportation cost, admission fee, hotel rates, government tax, etc, Engee tours & Travel reserves the right to alter such applicable rates without prior notices.

  3. Cancellation: In the event that you wish to cancel any reservation, notice must be made in writing and depending on the period of notice given, Engee tours & Travel will impose and administration charges and this would be advised accordingly.

  4. Refunds: No refund is available for cancellations after travel has commenced or in respect of any tours, accommodation, meals or any other services not utilized.

  5. Liability: Engee tours & Travel acts only as agent for transportation companies,hotels, airlines, restaurants, cruises or coaches and othersuppliersand therefore does not accept any responsibility for:

    • Any act of omission or default accident or irregularities that may be caused to person and or property.

    • Circumstances beyond our control like major road works, traffic congestions, weather conditions, fairs, festivals, sport events, political/religious gatherings, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing of flights or railway, closure of / restricted entry at a place of sight seeing may result in changes in the services / itineraries. Therefore, we reserve absolute right to alter, amend, change or modify the Tour Package, Itineraries, the Tour Schedule, the Travel Plan, Tour arrangements and sightseeing.

    • Engee tours & Travel reserves the right without being liable for any loss or damage to change the itinerary with or without notice and at its sole discretion if found to be in the best interest of all concerned.

  6. Law and jurisdiction: For all claims, disputes of whatsoever nature relating to the Tours coordinated by Engee tours & Travel the courts, forums and tribunals in Delhi, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI/GOI.

  7. Every effort is made to ensure web site accuracy at the time of posting material to the site, however Engee tours & Travel cannot be held responsible for typographical errors or errors arising from unforeseen circumstances. You acknowledge and accept that we cannot, and are not obliged to, check the accuracy of information provided by third parties. If any feature is of critical importance to your clients’ holiday, it is the travel agent responsibility to check at time of reservation whether such features will be available at the time of occupancy at the given hotel.

  8. Grievance: If the Client has any grievance concerning services,the Client shall immediately inform us in writing within a week, so that the Company can take up the matter with the Independent Contractor and the Company has the chance to rectify the problems then and there, if the grievance is genuine. If you fail to do this, any right to compensation or refund which you may have, will be extinguished or reduced.No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.

  9. Suggestions: If you have any kind of suggestions which can help us perform better which you might want to share with us, do write in to us at this address:
 
ENGEE TOURS & TRAVELS
Address
:

103 , RATTAN JYOTI, 18, RAJENDRA PLACE,
NEW DELHI - 110 008 ( INDIA )

Phone
:
0091-11-42900000 (100 lines)
Telefax
:
0091-11-25824821.
Email
:
engeesales@gmail.com
info@engeetours.com
info@engeetours.in